
Council's Customer Service Centre is open from 8am to 4.30pm Monday to Friday, except for public holidays.
The Centre is located at 16 Memorial Avenue, Merrylands. The Council Chambers are also in this building.
You can phone the Customer Service Centre on 9840 9840.
The Customer Service Centre is the place to lodge documents and forms, pay rates, request services, and make enquiries. If the service staff cannot help you, they will guide you to someone who can. Council's Customer Service Policy can be viewed online.
If you need to make a payment of any kind Council accepts cash, cheque, money orders, EFTPOS, and credit card (VISA and MasterCard only, American Express is not accepted, a 0.6% fee will apply).
Telephone 02 9840 9840 (24 hour service, including after hours emergencies)
Fax 02 9840 9734
Telephone Interpreter Service: 13 14 50
National Relay Service: 13 36 77
Teletypewriter (TTY) - Customer Service: 9840 9988
TTY - Library: 9840 9983
DX number: DX 25408 MERRYLANDS
ABN: 20 661 226 966