Your Council - Holroyd Council
Holroyd City Council is goverened by the Mayor and Councillors who hold regular Council Meetings which the public may attend; you can read the Council Meeting minutes online and the policies that have been adopted at these meetings.
There is also information about rates and other payments, the Customer Service Centre, Council's management and reports, employment opportunities and media releases.
To see if Holroyd Council is your local council, visit the Department of Local Government.
Vision
Council has a commitment to an enhanced quality of life in partnership with our community, together with an excellence in leadership and management with unity of purpose.
Mission
To satisfy the reasonable needs of our community and efficiently and effectively manage the community assets.
Values
- Quality customer service
- Open government
- Contestability
- Environmental stewardship
- Community leadership
- Best practice
- Technical excellence
- Sound financial management
- Continuous improvement and innovation
Beliefs
- Serve our citizens
- Respect people as individuals
- Provide quality works and services
Ethics
- We will abide by all government laws and regulations.
- We will be fair and honest in our dealings.
- No employee, Councillor or their family member, will accept a personal gift or favour, based on a business arrangement between the giver and Council.
- Our Council will not contribute to political parties or candidates.
- We will maintain appropriate confidentiality of Council records.
Business Principles
- We will be driven by our customers’ needs.
- We are committed to continually improve our processes and quality of service.
- We will encourage innovation in all our works and services.
- We will manage by data to establish the priorities of our customers.
- We will encourage best practice and contestability in our operations.
Quality Principles
- We will ensure our works and services meet our customers' real needs.
- We will continuously improve our Council to make it more efficient.
- We will involve all stakeholders in the quality improvement process.
- We will manage our processes through statistical measurement.