New Council Announced - Cumberland Council

Responsible Ownership


Although not legislated, desexing of your cat is strongly recommended.

There are many benefits associated with desexing your cat which include a reduction in:

  • Wandering (and the stress for the owner that goes with it!);
  • The risk of (expensive) injuries resulting from cat fights;
  • The cost of registering your animal by $140 (evenmore if you are a pensioner);
  • The risk of getting cancer or other diseases of the reproductive organs;
  • Anti-social behaviours like spraying and yowling; and
  • The euthanasia of innocent unwanted animals(thousands every year in our local pound alone).

Cats often become more affectionate, are better companions and generally live longer, healthier lives if desexed.

Tips for Cat Owners

Your cat needs lots of love and affection, company, a regular supply of food and fresh drinking water as well as regular vet check ups (including vaccinations, worming and flea treatments). You can get more Information for Cat Owners as well as the following:

  • Update the contact details kept on your pet’s microchip
  • At a minimum make sure that your cat/s are kept inside at night. This will protect your cat – which is more likely to be injured in fights and by cars at night – as well as native wildlife
  • Make sure your cat wears a collar with a name tag
  • Make sure your cat wears a bell (or 2 or 3) on its collar
  • If you have an indoor cat make sure it has enough stimulus during the day, like toys to play with… even leaving the radio on can help!
  • Remember that cats can get pregnant from 4 months of age and can have up to 3 litters a year

If your cat is missing there are things you can do to find your pet.

Relevant Documents

Tips for Dog Owners

Your dog needs lots of love and affection, company, a regular supply of food and fresh drinking water as well as regular vet check ups (including vaccinations, worming and flea treatments). Try the following, along with this Information for Dog Owners :

  • Update the contact details kept on your pet’s microchip
  • Make sure your dog has enough to keep it occupied when you are not at home. This will minimise the risk of barking complaints as well as keeping your dog happy while you are not there
  • Walk your dog daily; your dog should be exercised for at least half an hour per day,
  • When walking your dog it must always be on a leash and under effective control except when in a designated Off-Leash area,
  • Clean up after your pet has had a toilet break within your property and also when in public places

Implement early behavioural training of your dog to influence traits such as;

  • Barking
  • Territorial boundaries
  • Socialising skills
  • Make sure your dog wears a collar and tag with your contact details on it

Relevant Documents

Holding Facility

In most cases stray and surrendered animals collected by Holroyd City Council are taken to the Blacktown Animal Holding Facility. If you’d like to adopt a pet consider calling and visiting the facility. There is an online list of animals recently impounded.

Address: 415 Flushcombe Road, Blacktown (corner of Flushcombe Road and Great Western Highway)
Phone: 9839 6160 or 9839 6161
Opening hours: Monday to Friday 8.30am to 4.30pm, Saturdays 9am to 1pm, Sundays 9am to 11am
Website: Animal Holding Facility – Pets Online

What happens when an animal is taken to the Blacktown Animal Holding Facility?

On arrival at the Animal Holding Facility dogs and cats are scanned for a microchip by Animal Holding Facility staff. If a microchip is located then the details of the owner of the dog or cat is obtained from the Companion Animals Register.

Animal Holding Facility staff will then attempt to contact the owner by telephone. The owner is advised that their dog or cat has been impounded and what they have to do to have the animal released.

Where telephone contact cannot be made, the Animal Holding Facility sends a registered letter to the owner advising of the impoundment and the procedures to have the dog or cat released. A registered letter is also sent to owners that have been contacted by telephone.

Dogs and cats identified in this way, or alternatively that have no microchip but are wearing a collar and tag with the owner’s details, are kept at the Animal Holding Facility for 14 days awaiting their owner to claim them.

Dogs or cats without any identification are only kept for seven days. Dogs are kept in kennels during this period. There are six blocks of kennels with each block containing twelve kennels. Each council’s dogs are not kennelled separately but are kennelled according to temperament, size and behaviour compatability.

In past years, dogs that had reached the end of the holding period without being claimed or sold were “humanely” destroyed by euthanasia. However Blacktown City Council has now introduced initiatives that result in a significant proportion of unclaimed dogs being re-homed.

These initiatives include:

  • All dogs taken to Blacktown City Council Animal Holding Facility are available for purchase. The purchase price is a set price and includes microchipping, life time registration, compulsory desexing, vaccination and vet check.
  • Dogs that are not sold and are considered suitable for re-homing, may be taken by welfare groups or kept longer in the hope that they will be re-homed, however, they cannot be kept for too long due to the numbers of dogs continually arriving at the Animal Holding Facility.

Being a volunteer at Blacktown’s Animal Holding Facility is a very rewarding experience. Volunteers assist and support staff by caring for the welfare of the animals.

Volunteers can help with a number of activities including:

  • washing and grooming
  • walking and exercising dogs
  • socialising animals

To find out more phone 9839 6161.

Useful Links


Owning an animal means your pet is reliant on you to do what is best for it. The community also needs pet owners to act responsibly.

If you have been issued a fine or penalty notice then please visit the State Debt Recovery Office to make a payment.

The following on-the-spot fines are specified under the NSW Companion Animals Act 1998.

  • Unleashed dog in a public place – $220
  • Dog not wearing a collar and ID tag in public – $165
  • Animal not permanently identified/microchipped – $165
  • Selling an animal that is not microchipped – $165
  • Animal not registered – $275
  • Failure to remove faeces – $275
  • Not notifying change in registration ID – $165
  • Dog in a prohibited place* – $330
  • Failure to remove dog faeces – $275
  • Cat not wearing an ID tag – $110
  • Cat in a prohibited place* – $110

*Prohibited places include, school/preschool/kindergarten grounds, shopping centres, public bathing areas (including beaches), food preparation areas, sporting fields, play grounds and wildlife protection areas.

Useful Links

Low Kill Policy

Even though non-microchipped and microchipped dogs are only legally required to be held for 7 and 14 days respectively, Council’s Low Kill Policy dictates that they are held indefinitely in order to give them a greater chance to be rehomed and avoid euthanasia.

Dogs are only euthanased if they are not considered suitable for rehoming, are aged, frail or ill. In these cases it is considered more humane to have them euthanased rather than holding them indefinitely in the pound environment when rehoming is not likely.

The only time that Council’s Impounding Officer will not take a found animal directly to the Blacktown Animal Holding Facility is when it’s owner can be identified and contacted prior to impounding, if it is injured or is considered too sick to enter the facility. In these cases, the animal will be taken to the Great Western Animal Hospital, 469 Great Western Highway, Pendle Hill for assessment and treatment.

Low Kill Policy

Holroyd City Council is doing the best it can for each individual animal that becomes its responsibility and in particular to eliminate the euthanasia of healthy adoptable companion animals.

Council’s Low Kill Policy restricts euthanasia to dogs that are unhealthy or injured, suffering from terminal infirmity or are savage or dangerous. Council attempts to rehome healthy cats, however due to the large number of impounded cats, some are still euthanised.  Council offers financial assistance with cat desexing to help alleviate this on-going problem.

Low Kill is a principle of conduct that Holroyd City Council has adopted to save as many companion animals as possible that come under its care by either locating their owners or rehoming them.

The following table illustrates the aims of the Low Kill Policy and how they are being accomplished.

Aim Action
To reduce the number of Holroyd dogs and cats taken to the Blacktown Animal Holding Facility.
  • Returning identifiable dogs and cats, where possible, to their owners rather than taking them to the Pound
  • Enforcement of the Companion Animals Act 1998
  • Educating companion animal owners on responsible pet care and training through schools education and community events such as PetFest and free dog training
  • Promotion of the need to update contact details stored in your pets microchip at community education events (such as PetFest), on Council’s website and in other education material
  • Council’s Happy Cat Desexing Program offers financial assistance to Holroyd residents to help encourage desexing of Holroyd cats.
To rehome as many of the dogs and cats possible that are taken to the pound.
  • Adopt a Pet feature in the Parramatta Advertiser periodically
  • Publicising our impounded dogs and cats on Council’s webpage
  • At Council’s expense suitable dogs are held at the Blacktown Animal Holding Facility beyond the statutory time period to give them more time to find a new home
  • Community education in local papers, letterbox drop etc. at peak impoundment periods such as Christmas and prior to firework events
Restrict euthanasia to animals that are unhealthy or injured, suffering from terminal infirmity or are considered unsuitable for rehoming.
  • Formed a partnership with Blacktown City Council enabling us to hold suitable animals beyond the statutory time period to give them more time to find a new home