What if I'm unhappy with Council's decision?

First Review

If an applicant is not satisfied with the decision of Council a review of the decision may be requested in writing.

An independent arborist will then be appointed by Council to provide a second opinion and review Council's decision.

Council will then make a determination based on the initial Council Officer's assessment and the further information provided by the independent arborist.

Second Review

If the matter is still unresolved, the applicant is able to appeal to the elected members of Council for specific consideration.

In this situation the applicant should provide substantial further evidence to support their case in the form of an additional arborist's, structural engineer's, or landscape architect's report. In addition, if it is considered necessary to provide a balance in information for further review, Council may also commission their own further reports.

Upon receipt of the appeal and any associated information, a report outlining the history of the matter, the reasons for the application and an officer's response to these reasons, is prepared for the consideration of Council which meets on the first and third Tuesday of every month. Prior to the meeting, Councillors will inspect the tree to discuss the matter with the applicant and the relevant Council officer.

Once Council has considered the matter a written response is forwarded to the applicant indicating whether the appeal has been upheld or refused.

• Introduction
• Why are urban trees important?
• What is a 'tree' according to the TMO?
• When do I need to put in a tree works application?
• What trees are exempt from the TMO?
• What work can I do without completing a tree work application?
• What will happen if I breach the TMO?
• How much does a tree work application cost?
• Who can apply to carry out work on a tree?
• What if I want my neighbour to work on their tree?
• Should I submit supporting information with my application?
• What happens after my application is lodged with Council?
• What if I'm unhappy with Council's decision?
• Who is responsible for approved work?
• What should I consider when replacing a tree?
• What happens to trees on proposed development sites?
• What do I do if a tree is damaged in a storm?
• What if it is an emergency or public safety issue?